Out of hours
Our Out of Hours team provides urgent, expert care when local practices are closed, ensuring pets always have access to emergency support.
Refer a case 
Why Trust Vets Now Referrals
24/7 urgent care and emergency cover across Glasgow and West Scotland
Collaborative support for local practices with no subscription fees
Highly skilled team led by experienced emergency vets
Seamless referral pathways into our specialist hospital
Our services
The Out of Hours Department at Vets Now Glasgow delivers essential overnight and weekend care for pets in need of urgent medical attention.
Our experienced team supports both pet owners and partner practices by providing immediate access to emergency expertise, with smooth transfers into referral services when required.
Working only in emergency and critical care, our OOH clinicians ensure pets receive focused treatment without competing with first-opinion practices. This service helps local practices maintain balance while guaranteeing 24/7 care for their clients’ pets.
Meet our Out of Hours team
– Dr. John Sheppard — Lead Out-of-Hours Vet
– Dr. Nicole Laws — Deputy Lead Vet, Advanced Practitioner in ECC
Vets Now FAQs
- Do you replace a client’s regular vet?
No, we complement local practices and always return patients to their own vet for ongoing care.
- Do you charge practices a subscription fee?
No, we do not charge subscription fees. Practices simply refer cases when needed.
- What benefits does the OOH service provide to local practices?
We allow practice teams to have nights and weekends free, reduce financial risk from OOH debt, and guarantee their clients’ pets can access emergency care.