Providing out-of-hours and emergency care when your vet is closed

Pet emergencies can strike at any time of year, but with left over treat from Christmas and winter weather below zero – it is easy to see how pet emergencies can happen.

As always, we’re proud to be your pet emergency service – always here for you when your daytime vet is closed.


If your pet is completely fine, you can focus on preventing emergencies with our pet advice page.

Read our pet care advice

The hidden heroes of Christmas

Our teams across the UK are bracing themselves for the busy Christmas period.

They really are our hidden heroes at Christmas time working across the clock to support pet owners and their beloved pets.

Take a look at our Christmas video, meet some very own Christmas heroes and get a few more tips on how to keep your pet safe.

Protecting your pet from Christmas hazards

With lots of batteries, brandy, toys and tinsel around, Christmas can be dangerous for pets. Our veterinary teams always see a rise in emergency cases during the festive period. 

In 2022 we saw a 62% rise in pet emergencies during the last two weeks in December when compared to the first two weeks. We treated 667 pets who had eaten a mince pie, 958 pets who had eaten chocolate and 15 pets who had taken a shine to tinsel. 

Christmas advice for dog and cat owners

An image of cat sat down in a wintery countryside location
Murdo the dog who visited Vets Now Glasgow Hospital after eating mince pies