About the Job

Veterinary Receptionist – Reading

£12.60ph plus benefits

Be part of the UK’s leading provider of Emergency Pet Care

Vets Now are the UK’s leading provider of emergency pet care, providing a trusted service to more than 1400 veterinary practices – from 58 dedicated out-of-hours clinics and three 24/7 pet emergency hospitals.

Working pattern

Week 1: Monday and Tuesday: 18:00-00:00
Week 2: Monday, Tuesday, Thursday and Friday: 18:00-00:00
Week 3: Friday: 18:00-00:00
Week 4: Tuesday, Thursday and Friday: 18:00-00:00

Plus a fair share of bank holidays.

First point of contact for our clients during an emergency

Our Receptionists are often the first point of contact when a client calls or arrives at a Vets Now Clinic. Our Reception teams greet clients, take calls, and handle financial transactions. You will also be responsible for handling administration duties accurately. You will provide our Vets and Nurses with vital updates about patients on the way to the clinic, or clients that may need assistance. Our Receptionists are a friendly face and listening ear when our clients need it most.

Your rewards and benefits package

Recognising hard work is really important to us. Our employees are our greatest asset which is why we offer a first-class benefits and rewards package that includes:

7 weeks pro rata annual leave
Your birthday as a paid day off
Cash Health Plan provided by Simply Health
Reward gateway giving discounts with 100s of retailers
Family-friendly policies including sick, maternity, paternity and adoption pay schemes
UK Standard Pension contributions – 5% Employee/3% Employer
Up to 50% discounted staff pet care
Paid volunteering days
Death in service of two times annual salary

Frequently Asked Questions

Can I apply for more than one position?

You can apply for as many positions as you like. Please ensure when chatting to one of our recruitment team you inform them of the other positions you have applied for within Vets Now. If the recruitment team are aware of all positions, you are interested in then we are able to provide you with more information on all of those roles.

I don’t have a proper CV, can I still apply?

You can still apply however, It is important that you do have a CV, if you need guidance with a CV please contact us and one of our team members can help you with this.

Flexible working is essential for my family life, are Vets Now flexible?

We pride ourselves on flexibility. Whether you are looking for 1 shift per month or full time we will have something to suit. Please let the team know what it is you are looking for and we will try our best to accommodate.

I don’t see anything that’s quite right, should I still speak to you?

Yes, it may be the case that one of adverts doesn’t quite fit what you are looking for. However, if you chat with one of our recruitment team, they can investigate things further and we may be to accommodate what you are looking for.

How often are the job vacancies updated?

Our adverts are refreshed weekly. Our talent team ensures that we are up to date and also salaries are in line for the area of the role.

How much annual leave do you offer?

7 weeks pro rata

What other benefits could I expect at Vets Now?

Visit our benefits and rewards page to learn more

I’ve just graduated, are there any opportunities at Vets Now?

Yes, we have both our Cutting Edge programme and also our AdvantEdge programme, both are extremely beneficial and fit all levels of Veterinary Surgeons.

If I do an Edge programme will I receive a salary while I am learning?

Yes, you will be paid for your time, along with any accommodation and travel required as part of the programmes.

Veterinary Receptionist

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