This page explains how Vets Now uses any information you give to us, and the ways in which we protect your privacy when you visit our website at www.vets-now.com.
By using the Vets Now website, you consent to the use of your information as described below.
2 Information we collect
When you visit www.vets-now.com, our web servers automatically gather information that your web browser sends whenever you visit any website, such as your IP (Internet Protocol) address and information relating to which pages have been visited. This does not involve collecting personal data and is used to improve the visitor experience.
We collect personal information voluntarily provided by you, for example, your name and email address and any other details submitted by you when you complete a form on our website. By entering details such as your name and email address in the fields requested, you enable us to provide you with the services you select.
We will not pass on your data to any third party unless we have told you who those third parties are, or if required by law, or if we are bought by another company or sell part of our business.
Cookies for improving service
Google Analytics sets cookies to help us accurately estimate the number of visitors to the Site and volumes of usage. This to ensure that the service is available when you want it and fast. We also use this to understand how the site is being used in order to improve the user experience. User data is all anonymous. The cookies used for this are listed below:
Randomly generated number
|_utmb||Randomly generated number||30 minutes|
Randomly generated number
|At end of session|
Randomly generated number + info. on how the Site was reached (e.g. directly or via a link, organic search or paid search)
For further details on the cookies set by Google Analytics, please refer to the Google Code website
Social buttons. On many of the pages of the site you will see ‘social buttons’. These enable users to share or bookmark the web pages. There are buttons for: Twitter, Google +1 and Facebook ‘Like’. In order to implement these buttons, and connect them to the relevant social networks and external sites, there are scripts from domains outside of Vets Now. You should be aware that these sites are likely to be collecting information about what you are doing all around the internet, including on our Site. So if you click on any of these buttons, these sites will be registering that action and may use that information. In some cases these sites will be registering the fact that you are visiting us, and the specific pages you are on, even if you don’t click on the button if you are logged into their services, like Google and Facebook. You should check the respective policies of each of these sites to see how exactly they use your information and to find out how to opt out, or delete, such information.
3 Why we collect it
We collect information about you so that we can personalise your use of the site, assist your use of the site and improve the site generally. Depending upon your selections for our data protection questions we may arrange for you to be sent information about related products and services from us and carefully selected third parties (see section 4). You may update the answers to your questions, or opt out of further communications at any time.
4 Who we disclose it to
4.1 We will only pass on information about you as an individual (as opposed to aggregate
information) to third parties to enable us to perform services requested by you or with your prior consent.
4.2 If you give your consent, we will pass your contact details to third parties who may then occasionally send communications to you to provide information, offers and services that may be of interest to you.
4.4 We will only pass on information about you as an individual (as opposed to aggregate information) to third parties overseas to enable us to perform services requested by you.
5 Data Protection
Vets Now Ltd is registered with the Information Commissioner in the UK as a “data controller” in accordance with the provisions of the Data Protection Act 1998. Further details of the registration are available at the Information Commissioner’s Office.
Keeping information about you secure is very important to us and certain sections of the site may encrypt data using SSL or a comparable standard. However, no data transmission over the Internet can be guaranteed to be totally secure. As a result, whilst we strive to protect your personal information, we cannot ensure or warrant the security of any information which you send to us, and you do so at your own risk.
7 Automated decisions
Parts of www.vets-now.com are automatic and we may process your personal data as part of www.vets-now.com
8 Accessing and updating your personal information
We will always let you have a copy of personal information we have about you, should you request it, and you may correct it if you wish. Instructions about how to do this are available from email@example.com