About the Job

Head Veterinary Nurse – Swansea

Up to £40,000 DOE plus benefits

Join the Team at Vets Now – Providing Exceptional Emergency Pet Care

Vets Now is the UK’s leading provider of emergency pet care, serving over 1700 veterinary practices through 60 plus dedicated out-of-hours clinics and two 24/7 pet emergency hospitals.

Our Swansea clinic opened in 2003 and is based within a PDSA clinic. It has been providing out-of-hours emergency veterinary care for animals when your daytime veterinary clinic is closed ever since.

Understanding your key role

You will be leader of a large team of vet nurses and clinical support staff in an already well-established clinic. Whilst on clinical shifts you will maintain a high standard of patient care alongside being passionate about developing and coaching your team.

Duties will include, but not limited to:

  • Ensuring day-to-day operational and financial management of the clinic is maintained.
  • Rota and gaps management.
  • Maintaining strong relationships with host practices through regular communications.
  • Responsibility for quality control of clinical equipment.
  • Team and welfare management, including mentoring and supporting staff, appraisals, performance, and return-to-work tasks.

Key requirements

  • Minimum of two years’ experience working in an out of hours and critical care environment.
  • Proven experience of managing others, preferably in a veterinary setting.
  • Demonstratable experience of managing performance.
  • Motivated to maintain high clinic standards.
  • Passionate about caring for our clients and their pets.

Working pattern

A full-time role with Vets Now comprises of 40 hours per week. This role will include working as a clinical member of the team on weeknights, weekends and bank holidays as well as carrying our management duties and attending meetings.

Unlock your potential

We will support you in your development and provide you with access to professional qualifications, such as our widely recognised ECC certificate and an industry leading CPD package.

Why Join Us?

  • Private medical insurance.
  • Enhanced sick and maternity pay.
  • 7 weeks annual leave.
  • Your birthday as a paid day off.
  • £1125 CPD allowance plus 20 paid hours.
  • RCVS fees paid and ECC certificate support.
  • Reward gateway giving discounts and cashback with 100s of retailers.
  • UK Standard Pension contributions – 5% Employee/3% Employer.
  • Up to 50% discounted staff pet care.
  • Death in service of two times annual salary.

​If you would like to discuss this vacancy in more detail, please contact Lauren in our Talent Team on 07977940379 or email Lauren.O’[email protected].