Vets Now Gillingham - Your Local Emergency Vet Service
Out-of-hours emergency veterinary care near you in Gillingham for dogs, cats and small animals when they need it most
Book a video consult and speak to a vet within minutes.
We’ve compiled some answers to questions you might have about attending Vets Now.
How long will I have to wait?
Our highly trained emergency teams are smaller than your daytime vets and manage unpredictable caseloads, especially at weekends. Similar to human A&E, this can lead to variable waiting times as we prioritise the pets requiring more urgent care. If you are at all concerned about your pet’s condition whilst you are waiting, please do not hesitate to contact the team immediately.
What will happen when my pet is waiting to be seen?
Your pet will be initially triaged by one of our nursing team who will ensure that the most seriously ill pets are seen as a priority by one of our vets. If your pet has life-threatening injuries, please be reassured that we will administer emergency first aid treatment.
How long will treatment take?
Treatment length will depend on what the vet and you, the pet owner, decide after the initial assessment. The duty vet will discuss whether you should continue to stay on-site or go home after your consultation. Please do not leave the clinic until advised by the clinic team. You will be asked for consent if your pet is hospitalised.
Will my own vets be updated?
A copy of your pet’s medical records and any additional appropriate information will be sent to your own vets automatically. If you are going for a follow-up appointment with them and they have any questions, they can contact us to discuss further.
I have some questions about cost, payment and insurance.
Our Enquires Team have answered questions you might have about cost, payment and insurance, you can read them here.
For more information about what to expect, please read our guide on visiting our clinics here