Contact Us

How can we support you?

Find out the best way to reach out to us based on your needs.

For any queries that are not covered in our FAQ sections, requests and payments from our customers please contact our enquiries team via email or call us on 01383 223 902.

If you have visited Vets Now and wish to raise a concern about any aspect of our service, please use the form below to detail your concerns.

If you are a pet owner in an emergency , please DO NOT use the contact details listed below. You should contact either your own vet or, if it's during the night, at the weekend or on a bank holiday, call your nearest emergency vet by clicking here

The departments on this page are only staffed during office hours.

Raise a concern

    Please use the form below to contact our Complaints team in order to raise a concern:

    • Enquiry Information

    Mailing address
    Client Care

    Vets Now Client Care Team
    Penquin House
    Castle Riggs
    KY11 8SG