About the Job

Veterinary Receptionist – High Wycombe clinic

£12.60ph plus benefits

About Us

Vets Now is renowned as the UK’s leading provider of emergency pet care, offering trusted services to over 1700 veterinary practices across the country. With 60 plus dedicated out-of-hours clinics and two 24/7 pet emergency hospitals, we are committed to delivering compassionate care when pets need it most.

Role Overview

  • Be the face of emergency and critical care services

  • Receptionists are the first point of contact during emergencies, handling calls, greeting clients, and managing financial transactions

  • Provide updates to clients

  • Relay information to the veterinary team about patients en-route to the clinic or clients in need of assistance

  • Handle administration duties

  • Perform administrative tasks accurately

Working pattern

  • Week 1: Monday and Tuesday: 19:00-23:00; Saturday: 12:00-17:00 and Sunday: 17:00-22:00
  • Week 2: Monday and Tuesday: 19:00-23:00 and Sunday: 17:00-22:00

Plus, a fair share of bank holidays.

What we offer?

  • 7 weeks pro rata annual leave

  • Your birthday as a paid day off

  • Cash Health Plan provided by Simply Health

  • Reward gateway giving discounts with 100s of retailers

  • £780 CPD allowance pro-rata

  • 10 hours paid CPD hours annually pro-rata

  • Family-friendly policies including sick, maternity, paternity and adoption pay schemes

  • UK Standard Pension contributions – 5% Employee/3% Employer

  • Up to 50% discounted staff pet care

  • Paid volunteering days

  • Death in service of two times annual salary