- Breathing difficulties
- Open wound injuries or significant bleeding
- Trauma (e.g. car accidents)
- Male cats struggling to pass urine or faeces
- Rabbits neglecting food
Worried about your pet? Video chat with a vet within minutes
Book a video consultation with one of our experienced emergency vets and talk through your concerns in the comfort of your own home.
Please note that this is a UK based veterinary service. If you are not in the UK please do not book an appointment, and instead, look for veterinary assistance in your locality.
How it works
Speak to us now
Simply choose a time slot convenient for you and we’ll connect you to one of our experienced vets to give you peace of mind.
What do I need?
All you need to start your video consultation with one of our emergency vets is an internet-enabled device with a camera, such as a smartphone, tablet or laptop.
How much does it cost?
A 10-minute video consultation costs just £24 and if your pet needs to be seen at one of our clinics, we’ll refund this back to you so that your video consult is free.
- Your ExperiencesAnne McEvoy Manchester
Barney had to have emergency surgery for a ruptured spleen in Vets Now’s hospital in Manchester. We were blessed to have outstanding care and compassion from the entire team. Thank you so much.
- Your ExperiencesClaire Sutton Birmingham
Thank you so much for the care and medical attention you gave to our beloved little Ronnie. A special thanks to Antonio the vet for his compassion, honesty, and professionalism at a very emotional time.
- Your ExperiencesStephanie Snowdon Gateshead
We were whisked straight in and the vet Sara got straight on the case. I was completely distraught and Sara and her team looked after me as well as Cookie. I cannot thank Sara and Vets Now enough for saving my little girl.
If you’re worried about your pet and your regular vet is closed, we’re here for you. Our vet can talk through your concerns and give you peace of mind, or let you know if your pet needs to be seen at one of our clinics.
Please be aware that our vets may be unable to prescribe medication via video consult.
- Laura Gallego Canabal Veterinary Surgeon
I’m Laura Gallego, born in Vigo, Spain, 31 years ago. I’ve been working for Vets Now for more than three years now and enjoying Emergency & Critical Care (ECC).
- Raquel Amils-Arnal Veterinary Surgeon
I’m Raquel, I graduated as a veterinary surgeon in the year 2000 and have spent the last 20 years working in emergency and critical care and as a senior orthopaedic and soft tissue surgeon across the UK, Spain, and Germany.
- David Hollinshead Veterinary Surgeon
I’m Dave, I qualified from Cambridge in 2011 and after a few years following James Herriot’s footsteps, began working specifically in small animal emergency medicine. I now lead our Sheffield clinic by night and can be seen rambling the peak district by day.
- Eleanor Holland Veterinary Surgeon
My name is Ellie. I graduated from the Royal (Dick) School of Veterinary Studies in 2017. I then completed a small animal rotating internship at Vets Now Referrals’ Glasgow Hospital.
I have since worked all over Scotland with a continued passion for emergency medicine.
- Ash Wilson Veterinary Surgeon
I’m Ashleigh, I graduated from the University of Liverpool Vet school in 2008 and live in the North West of England. I am originally from Northern Ireland and worked in small animal practice until I joined Vets Now in 2014. I am studying for my certificate in Emergency and Critical Care with BSAVA.
- Orla Marron Veterinary Surgeon
I’m Orla, I graduated from UCD in Dublin in 2012 and began work in a first opinion small animal/equine clinic in Bedfordshire.
Following this, I completed a rotating small animal internship at Glasgow University Small Animal Hospital, where I gained a keen interest in emergency and critical care. I worked in the only dedicated emergency hospital in Dublin before moving to Vets Now Referral Hospital in Manchester in 2018. Currently, I have joined Vets Now video vet service to provide remote emergency veterinary consultations to clients and their pets.
I enjoy all aspects of ECC but also have a particular interest in ultrasonography and completed a post-graduate certificate in diagnostic imaging in 2018.
What might be life-threatening:
Here are just some of the conditions our vets deem to be potentially life-threatening. In all of these cases, your pet may need urgent emergency treatment so please contact your nearest Vets Now clinic immediately.
- Swallowing hazards i.e. toys/ clothes etc
- Ingestion of toxic/harmful substances
- Eye problems
- Severe vomiting or diarrhoea especially if your pet appears quiet or depressed or if it is going on for a long time (more than 24 hours)
- Swollen abdomen or retching (especially large dogs)
- Loss of thirst & appetite
- Struggling to give birth