Video Vet

Worried about your pet? Video chat with a vet within minutes

Book a video consultation with one of our experienced emergency vets and talk through your concerns in the comfort of your own home.

Please note that this is a UK based veterinary service. If you are not in the UK please do not book an appointment, and instead, look for veterinary assistance in your locality.

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How it works

  1. Speak to us now

    Simply choose a time slot convenient for you and we’ll connect you to one of our experienced vets to give you peace of mind.

  2. What do I need?

    All you need to start your video consultation with one of our emergency vets is an internet-enabled device with a camera, such as a smartphone, tablet or laptop.

  3. How much does it cost?

    A 10-minute video consultation costs just £24 and if your pet needs to be seen at one of our clinics, we’ll refund this back to you so that your video consult is free.

Your Experiences

Is a video consultation right for me?

If you’re worried about your pet and your regular vet is closed, we’re here for you. Our vet can talk through your concerns and give you peace of mind, or let you know if your pet needs to be seen at one of our clinics.

Please be aware that our vets may be unable to prescribe medication via video consult.

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Our vets


What might be life-threatening:

Here are just some of the conditions our vets deem to be potentially life-threatening. In all of these cases, your pet may need urgent emergency treatment so please contact your nearest Vets Now clinic immediately.

  • Breathing difficulties
  • Open wound injuries or significant bleeding
  • Seizing/fitting
  • Collapse
  • Trauma (e.g. car accidents)
  • Male cats struggling to pass urine or faeces
  • Rabbits neglecting food

  • Swallowing hazards i.e. toys/ clothes etc
  • Ingestion of toxic/harmful substances
  • Eye problems
  • Severe vomiting or diarrhoea especially if your pet appears quiet or depressed or if it is going on for a long time (more than 24 hours)
  • Swollen abdomen or retching (especially large dogs)
  • Loss of thirst & appetite
  • Struggling to give birth