Vets Now Cheltenham | Your out of hours emergency vet service
Providing care in Cheltenham for dogs, cats, and small animals when they need it most.
Our vets are online and here for you
Book a video vet consult and speak to a vet in minutes.
- Talk through concerns, wherever you are.
- *Pay-as-you-go vet consults £24
Where to find us
Based within Dragon Vets,
Prestbury Park,
New Barn Lane,
Cheltenham,
GL50 4SH,
We are open on bank holidays
Directions
Opening Hours
| Day | Opening Times | Status |
|---|---|---|
| Monday | – | |
| Tuesday | – | |
| Wednesday | – | |
| Thursday | – | |
| Friday | – | |
| Saturday | – | |
| Sunday | Open 24h from |
Driving Directions to Vet Now Cheltenham c/o Dragon Vets
From North – Tewkesbury Area via M5
Get on to M5 and at Junction 10 exit onto Withy Bridge/A4019 towards Cheltenham and continue to follow the A4019 for approximately 2 miles. On your left you should pass Sainsbury, Aston Martin Garage,
At the roundabout take the 1st exit onto Kingsditch Lane continue onto this road, go through 1 roundabout, and turn right onto Swindon Ln and continue along this road.
Upon approach to the next roundabout continue straight ahead signposted Park and Ride / Prestbury / Town Centre. Dragon Vets is signposted at the roundabout entrance to the racecourse. If you drive a few meters on you will reach the carpark and our building entrance on your right.
From East via A40
Following the A40 take the right onto Hales Rd/B4075 signposted for Prestbury & Racecourse. At the roundabout, take the 1st exit onto Hewlett Rd, turn right onto Pittville Circus Rd and continue straight ahead at the roundabout. Take the 3rd exit at the next roundabout to stay on Pittville Circus Rd, then take the 3rd exit at the following roundabout onto Albert Rd. At the next roundabout take the 1st exit onto New Barn Lane. Take the 4th exit signposted for Racecourse. Dragon Vets will be on your right.
From South via Cirencester Rd/A435
Follow the A435 Cheltenham take the right onto Hales Rd/B4075 signposted for Prestbury & Racecourse. At the roundabout, take the 1st exit onto Hewlett Rd, turn right onto Pittville Circus Rd and continue straight ahead at the roundabout. Take the 3rd exit at the next roundabout to stay on Pittville Circus Rd, then take the 3rd exit at the following roundabout onto Albert Rd. At the next roundabout take the 1st exit onto New Barn Lane. Take the 4th exit signposted for Racecourse. Dragon Vets will be on your right.
From West via A40
Follow the A40 towards Cheltenham, take the 1st exit to Princess Elizabeth Way/A4013, turn left to stay on this road for approx. 1 mile. At the next roundabout take the 2nd exit on to Kingsditch Ln continue straight at the next roundabout onto Wymans Ln. Turn right onto Swindon Ln and take the 1st exit at the roundabout to stay on Swindon Ln. At the roundabout take the 2nd exit turn right and destination will be on the right.
About Vets Now Cheltenham
Your Vets Now pet emergency service has been serving local pet owners since 2024. We’re here for sick and injured pets when your daytime vet is closed.
Our emergency veterinary surgeons and veterinary nurses are specially trained to handle pet emergencies. Because they don’t work during the day, they’ll be ready to see your pet at the time you need them.
You’ll find us based within the Dragon Vets in Prestbury Park.
Facilities
- Accident and Emergency Care
- Advanced Fluid Therapy
- Advanced Pain Management
- Blood Pressure Monitor
- Blood Smear Analysis
- Blood Transfusions
- Critical Care
- ECG
- Endoscopy
- Haematology
- Hospital Ward
- In-House Laboratory
- Isolation Unit
- Operating Theatre
- Ultrasound
- X-Ray
We’ve compiled a list of some frequently asked questions about visiting Vets Now Cheltenham.
Does my pet need to be registered with Vets Now to receive emergency treatment?
We treat all pets, regardless of which daytime clinic you use, and will ensure that all case notes are transferred back to your usual vet practice during their working hours.
Vets Now is the pet equivalent of an accident and emergency service, dedicated to providing pets with access to out of hours emergency treatment. It’s all our emergency vets do.
What should I expect when I call Vets Now?
When you contact us, we’ll provide advice over the phone and advise whether you need to bring your pet into the clinic for immediate emergency treatment.
If your pet requires emergency care, we’ll normally ask you to bring them to our clinic, where we have the personnel, equipment, and medicine to provide immediate treatment.
If you have pet insurance, bring your policy details. All or some of the treatment costs, as well as any consultation fees, may be reimbursed by your policy. Please be aware that cover varies considerably, so you should check what is covered and what excesses apply.
What will happen when my pet is waiting to be seen?
Your pet will be initially triaged by one of our nursing team who will ensure that the most seriously ill pets are seen as a priority by one of our vets. If your pet has life-threatening injuries, please be reassured that we will administer emergency first aid treatment.
How long will I have to wait for my pet to be seen?
We operate a triage system, which means the sickest and unwelllest patients are seen first, as this allows us to respond effectively just as you would in a human A&E unit.
Our highly trained emergency teams are smaller than your daytime vets and manage unpredictable caseloads, especially at weekends and during the night.
Like human A&E, this can lead to variable waiting times as we prioritise the pets requiring more urgent care. If you are concerned about your pet’s condition while you are waiting, please do not hesitate to tell the team immediately.
Will my own vet practice be updated?
A copy of your pet’s medical records and any additional appropriate information will automatically be sent to your regular vet practice. If you are going for a follow-up appointment with them and they have any questions, they can contact us to discuss further.
I have some additional questions about cost, payment and pet insurance
Our customer support team have answered all the questions you might have about cost, payment and insurance here.
We understand that emergency situations can be highly stressful circumstances for pet owners, and our out of hours team endeavours to provide the highest service possible to respond to your concerns.