Emergency and critical care
Here when your pet needs us most
Refer a case 
Why Trust Vets Now Referrals
24/7 emergency and intensive care support
Led by an ECC Diplomate and experienced critical care specialists
Fully equipped ICU with mechanical ventilation and high flow oxygen therapy
Advanced life-saving treatments including blood transfusions
Our services
Our Emergency & Critical Care team provides round-the-clock support for pets in crisis. With a specialist-led ICU and advanced life-support technologies, we are equipped to handle everything from severe trauma to sudden illness. Beyond urgent treatment, we ensure pets are kept comfortable, monitored closely, and supported with compassion throughout their recovery. With a dedicated nursing team monitoring these animals 24/7.
Our prices
Each individual will get their own estimates based on their needs, prices may very based on each case.
*price list correct as of January 2025
Standard ECC Work-Up Package
£2130
The standard ECC package allows us to quickly stabilise and investigate patients who present as
emergencies or are critically unwell and includes specialist consultation, point of care ultrasound and emergency blood work a well as further imaging with the diagnostic specialist imaging service (abdominal ultrasound and thoracic radiographs).
Advanced ECC Work-Up Package
£3050
The advanced ECC package includes all that the standard package does but is tailored to actuely critical
patients (for example septic peritonitis, severely anaemic or haemorrhaging dogs and cats) and also includes infectious disease testing, haemostasis assessment, advanced imaging (CT scan) and external laboratory tests.
Meet our ECC team
Dr Simon Paul Hagley – BVSc DipACVECC DipECVECC MRCVS
Dr Serena Bassolino – DVM MRCVS
Dr Claire Hill – BVM BVS MRCVS
Dr David Benjamin Owen – BVMS CertAVP(ECC) MRCVS
Dr Thomas Towey – BVMS CertAVP(ECC) MRCVS
Dr Caroline Florence Wood – BVM&S MRCVS
Vets Now FAQs
- When should I bring my pet to ECC?
If your pet is experiencing difficulty breathing, severe bleeding, collapse, seizures, or any sudden change that concerns you, it’s best to come straight to ECC. Our team is here 24/7 to provide immediate care.
- Will my pet be monitored overnight?
Yes. Our ICU is staffed around the clock with vets and nurses trained in critical care. Your pet will be closely monitored and supported at all times.
- Can I visit my pet while they’re in ECC?
We understand how important it is to be with your pet. Visits are encouraged when it is safe and appropriate, and our team will guide you on the best times.