Nicki Daw

Customer Relations Director

Nicki heads up the Customer Relations Management team, responsible for the relationship with all our Partner Practices and our Host Practices in whose clinics we are based.  The Customer Relations Managers are the first point of contact for new practices considering joining Vets Now and ensure an ongoing customer service for all our Partner Practices, working alongside our local veterinary team delivering the service and the Client Care team.  We aim to provide a seamless service between the daytime and the OOH, and the Customer Relations Managers are the bridge between the two.