Help for Pet Owners
With our clinics and hospitals, Video Vets Now service, and our library of advice content, we can help your pet – and you – feel better.
If you need help right away...
With over 60 clinics and hospitals across the UK, help is close at hand if your daytime vet practice is closed. Find your nearest Vets Now practice below and give them a call.
If you’re not sure whether it’s an emergency…
Our Video Vets Now telehealth service can discuss your pet’s symptoms and advise whether you should see a vet right away or if it can wait. If you do end up going to a Vets Now clinic, your VVN fee is refunded – you’ll never pay twice.
If you have questions after your visit…
If you’re looking for more information about the insurance process, payments, or how to lodge a complaint please read our FAQs. If you can’t find the answer you’re looking for, you can also send us a message and we’ll look into it.
Are you looking for emergency pet care advice?
- Select advice by animal
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Dog -
Cat -
Small Pets -
General -
Symptom Checker -
Dog Poison Checker -
'How to' guides
