Contact Us

Our details

If you are worried about your pet's health, please use our clinic finder to call your nearest clinic for free out of hours advice.   Please note that all our calls are recorded for training and quality purposes.

Please do not contact us by email as we are not able to give veterinary advice by email and your pet's wellbeing may be in danger.

  • Client Care - If you've recently visited one of our clinics and would like to give feedback about your experience, contact our Client Care team on 01383 223 902, Monday to Thursday 8am-6pm, Fridays 8am - 5pm, or email clientcare@vets-now.com
  • Recruitment - For career, internship or resdiency enquiries, please contact our recruitment team on 01383 841181 or email recruitment@vets-now.com
  • Payment Enquiries - For payment of invoices, copies of invoices or financial queries please call our finance team on 01383 628725 or email finance@vets-now.com.
  • Member Practice - If you are a Vets Now member practice please call 01383 223 538, Monday to Thursday 8am-6pm, Fridays 8am - 5pm, or email customer@vets-now.com
  • General Enquiries - For all other enquiries please call our support office 01383 620064 or email reception@vets-now.com.

Press Enquiries - If you are a journalist and have a press related query, please contact marketing@vets-now.com or call 01383 627611.

*Please note that inbound and outbound calls will be recorded.

Support Office address

Vets Now Support Office
Penguin House
Castle Riggs
Dunfermline
Fife
KY11 8SG

Tel. 01383 620064 (during office hours)
Fax. 01383 620652

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