Vets Now\u2019s new Enhancing the Nurse Role programme has taken a major step forward with the completion of an innovative simulation-based pilot training project.<\/p>\n
Following the pilot over 200 Vets Now nurses from its emergency clinics across the country have now signed up to the training, which is set to transform the client and patient experience in the UK\u2019s leading emergency and out-of-hours provider.<\/p>\n
The ambitious project comes as the RCVS Under Care review changes swing into practice.<\/p>\n
\u201cNurses are trained to do so many things, but historically we rarely had the opportunity to be able to use all of our skills,\u201d<\/em><\/span> said Racheal Marshall, Vets Now\u2019s Head of Clinical Nursing.<\/p>\n \u201cWe now aim to ensure every role in the clinic team is doing everything they can to improve the client and patient experience, and give our nurses who want to advance, greater job satisfaction.\u201d<\/em><\/span><\/p>\n The extensive work on the enhanced nurse role has been broken down into three phases, focusing on front of house care, patient procedures and team dynamics.<\/p>\n Analysis of the clinic experience highlighted bottlenecks with patients both waiting to be seen initially and then awaiting vets to be free after being admitted.<\/p>\n The work at the initial four Vets Now clinics, Colchester, Middlesbrough, Liverpool and Southampton, was temporarily paused until the RCVS Under Care changes came into force on September 1 2023.<\/p>\n They have now ramped up again and the first six months of 2024 will see workshop training offered to veterinary nurses at all 58 emergency clinics.<\/p>\n \u201cPreviously, vets were required to do a hands-on examination prior to delegation to a veterinary nurse,\u201d<\/span><\/em> said Racheal. \u201cThe Under Care changes mean we can now use protocols which allow our nurses to start the patients\u2019 journey of care where appropriate.<\/span><\/em><\/p>\n \u201cSo, for example, under the protocols a nurse may offer blood tests prior to vet consultation, and the vet can then continue the consultation with the owner with additional clinical information.\u201d<\/span><\/em><\/p>\n To date, 11 immersive training workshops have been run using partial task simulators that provide a realistic experience and safe environment to learn new \u2013 and reinforce existing \u2013 skills to allow nurses to grow in confidence. Emphasis is placed on hands-on practical skills that can be used back at clinics, including placement of central lines, urinary catheterisation of blocked cats, feeding tube placement, suturing and a two-day ultrasound training.<\/p>\n The third phase of the Enhancing the Nurse role programme, which looks at team dynamics, has been overseen by Zara Kennedy, Head of Veterinary Standards at Vets Now.<\/p>\n \u201cAs a vet, the collaboration between the vets and the rest of the team, and maximising everyone\u2019s skills is critical,\u201d<\/span><\/em> said Zara.<\/p>\n \u201cThis third phase focuses on teamwork and communication, and we are utilising much of what has been learned in human medicine. A focus on these softer skills enhances the way the teams carry out patient care and ultimately result in better patient care. Using the great skills of our nurses can help take the pressure off those bottlenecks where currently the patients are waiting for the vet.\u201d<\/span><\/em><\/p>\n The transformational changes brought about by the ambitious Enhancing the Nurse Role programme are intended to make Vets Now an even more appealing workplace for veterinary nurses.<\/p>\n \u201cThe investment into this project shows how much Vets Now value our nursing team,\u201d<\/span><\/em> added Racheal. \u201cUsing all their skills provides them with greater job satisfaction, and by mixing with other nurses at the training, as well as being a great opportunity to bring our nurses together, they get to share and learn from each other’s experiences.<\/span><\/em><\/p>\n \u201cIt will bring greater benefits for patients and clients and their experience in the clinic.”<\/em><\/span><\/p>\n","protected":false},"excerpt":{"rendered":" Vets Now enlists over 200 RVNs on its new \u2018Enhancing the Nurse Role\u2019 programme Vets Now\u2019s …<\/p>\n","protected":false},"author":790,"featured_media":16136,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"content-type":"","footnotes":""},"categories":[244],"tags":[],"acf":[],"yoast_head":"\n