Nicola McGown

Client Care Manager

Nicola joined Vets Now in March 2009 as a part-time receptionist in the Glasgow out-of-hours clinic. When the 24/7 Emergency and Specialty Hospital opened later that year, she joined Vets Now as a full-time receptionist before progressing to a senior receptionist role.

In 2015 Nicola took on the role of Client Care Manager, running the reception team and ensuring an excellent client journey throughout the hospital.

When not at work, Nicola enjoys spending time with her family as well as walking her Labrador, Bruar.